Satori incident

Query Execution Issues

Major Resolved View vendor source →

Satori experienced a major incident on May 21, 2025 affecting Satori DAC AWS us-east-1 (N. Virginia), lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 09:04 AM UTC
Resolved
May 21, 2025, 10:49 AM UTC
Duration
1h 44m
Detected by Pingoru
May 21, 2025, 09:04 AM UTC

Affected components

Satori DAC AWS us-east-1 (N. Virginia)

Update timeline

  1. investigating May 21, 2025, 09:04 AM UTC

    We are investigating unexpected errors that may prevent users from running queries on data stores.

  2. identified May 21, 2025, 09:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2025, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 21, 2025, 10:49 AM UTC

    This incident has been resolved.