SashiDo experienced a minor incident on December 8, 2023 affecting North America, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2023, 12:29 AM UTC
We are currently investigating this issue.
- identified Dec 08, 2023, 12:42 AM UTC
We are currently experiencing connectivity issues with some of our MongoDB Clusters and are actively working with our data centre provider to resolve the issue as soon as possible.
- monitoring Dec 08, 2023, 02:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2023, 02:43 AM UTC
We have some good news to share! Everything is now looking clear from our side and all users should be able to work with their applications without any interruptions. Please let us know at [email protected] if you are still experiencing problems. We apologize for disrupting your day and thank you for your patience.