SashiDo incident
[EU/APPS] - Increased rate of unhealthy applications
SashiDo experienced a minor incident on March 28, 2024 affecting Europe, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2024, 10:25 PM UTC
We're experiencing an increased rate of unhealthy applications. Currently we are looking into the issue.
- investigating Mar 28, 2024, 10:36 PM UTC
There is an incident in the data centre with fiber optic cut: https://status.scaleway.com/incidents/pfy8f7mg6hk4 We are investigating if that is connected with the outage of our servers.
- identified Mar 28, 2024, 11:51 PM UTC
Our datacenter provider has confirmed that the recent incident impacts a segment of our infrastructure. Our team is actively collaborating with them to expedite the resolution of the issues leading to this service disruption. Rest assured, we prioritise efforts to restore full functionality as swiftly as possible.
- monitoring Mar 29, 2024, 02:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 29, 2024, 02:44 AM UTC
Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.