Sardine incident

Increased latency from Sanctions/PEP/Adverse Media provider

Minor Resolved View vendor source →

Sardine experienced a minor incident on January 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 08:20 AM UTC
Resolved
Jan 29, 2026, 08:20 AM UTC
Duration
—
Detected by Pingoru
Jan 29, 2026, 08:20 AM UTC

Update timeline

  1. monitoring Jan 29, 2026, 08:20 AM UTC

    Jan 29, 08:20 UTC Resolved - The issue has been resolved by the upstream provider, and latency has now returned to normal for Sanctions, PEP, and Adverse Media services. Jan 29, 05:49 UTC Update - We have observed a noticeable improvement in latency and are continuing to work closely with the provider to stabilize the service. The team is actively monitoring the situation and will share another update once latency has fully returned to normal levels. Jan 28, 23:28 UTC Update - Latency issues started 15:00 UTC Jan 28th Jan 28, 23:27 UTC Update - We are continuing to investigate this issue. Jan 28, 23:22 UTC Investigating - We've noticed increased latency and even timeouts. Our team is working with the provider on getting more information and fixing the problem.