Sardine incident

SSN KYC enrichment partial outage

Major Resolved View vendor source →

Sardine experienced a major incident on February 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 09:00 PM UTC
Resolved
Feb 23, 2026, 09:00 PM UTC
Duration
—
Detected by Pingoru
Feb 23, 2026, 09:00 PM UTC

Update timeline

  1. monitoring Feb 23, 2026, 09:00 PM UTC

    Feb 23, 21:00 UTC Resolved - Some TaxID enrichments might have gotten an error while trying to perform them. You'll see STERR error code in the Risk Reason Codes widget of the session. Incident started 21:20 UTC and ended 00:23 UTC.