Sardine incident

AI agents latency expected due to provider issue

Major Resolved View vendor source →

Sardine experienced a major incident on February 19, 2026 affecting External Provider, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 04:50 PM UTC
Resolved
Feb 19, 2026, 08:59 PM UTC
Duration
4h 9m
Detected by Pingoru
Feb 19, 2026, 04:50 PM UTC

Affected components

External Provider

Update timeline

  1. identified Feb 19, 2026, 04:50 PM UTC

    We are currently experiencing increased latency and timeouts due to service instability with our AI model provider (Google Gemini). Our team is monitoring the situation and working to restore normal performance.

  2. resolved Feb 19, 2026, 08:59 PM UTC

    This incident has been resolved.