Samsung SmartThings Outage History

Samsung SmartThings is up right now

Samsung SmartThings had 1 outage in the last 2 years totaling 22h 47m of downtime — averaging 0 incidents per month.

There was 1 Samsung SmartThings outage since October 20, 2025 totaling 22h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.smartthings.com

Minor October 20, 2025

SmartThings Platform Degraded Performance

Detected by Pingoru
Oct 20, 2025, 10:48 PM UTC
Resolved
Oct 21, 2025, 09:35 PM UTC
Duration
22h 47m
Affected: Hubs, Devices, and AutomationsHubs, Devices, and AutomationsHubs, Devices, and AutomationsMobile AppMobile AppMobile AppDeveloper ToolsDeveloper ToolsDeveloper ToolsPlatform APIsPlatform APIsPlatform APIs
Timeline · 5 updates
  1. identified Oct 20, 2025, 10:48 PM UTC

    We are actively working to resolve ongoing impact to SmartThings services due to a third-party service disruption. While we do not have a definitive ETA at this time, our teams are fully engaged and remain committed to restoring full service. We deeply appreciate your patience as we work through this situation. We will continue to provide updates as new information becomes available.

  2. identified Oct 20, 2025, 10:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 21, 2025, 03:05 AM UTC

    We've applied mitigations and are seeing signs of recovery, though the platform issues are not yet fully resolved. We appreciate your patience as we continue to work on a complete fix.

  4. monitoring Oct 21, 2025, 07:00 PM UTC

    SmartThings services have been restored and are now operational. Our teams continue to actively monitor all systems to ensure stability.

  5. resolved Oct 21, 2025, 09:35 PM UTC

    SmartThings services remain stable and operational. This incident is fully resolved.

Read the full incident report →