Salv Outage History

Salv is up right now

Salv had 15 outages in the last 2 years totaling 24h 43m of downtime — averaging 0.6 incidents per month.

There were 15 Salv outages since November 9, 2024 totaling 24h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.salv.com

Minor September 25, 2026

Delay in Entity Search Freshness

Detected by Pingoru
Sep 25, 2026, 12:41 PM UTC
Resolved
Sep 25, 2026, 02:25 PM UTC
Duration
1h 43m
Affected: app.salv.com
Timeline · 2 updates
  1. monitoring Sep 25, 2026, 12:41 PM UTC

    High system activity is currently causing a delay in search updates. Recently created or updated persons and transactions are safely stored, but will take longer than expected to show up in search. The system is actively clearing the backlog, and search results will automatically update as processing completes.

  2. resolved Sep 25, 2026, 04:42 PM UTC

    The delays stopped, search results are up to date.

Read the full incident report →

Minor September 11, 2026

Delay in Entity Search freshness

Detected by Pingoru
Sep 11, 2026, 01:18 PM UTC
Resolved
Sep 11, 2026, 06:32 PM UTC
Duration
5h 14m
Affected: app.salv.com
Timeline · 2 updates
  1. monitoring Sep 11, 2026, 01:18 PM UTC

    Recently created or updated persons and transactions take longer than usual to appear in search results, or showed outdated information. The underlying issue has been resolved and search results are now catching up. Recently created or updated persons and transactions may continue to appear outdated for a short period while the backlog is processed.

  2. resolved Sep 11, 2026, 06:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026

Delay in webhook requests

Detected by Pingoru
Jun 10, 2026, 09:11 AM UTC
Resolved
Jun 10, 2026, 09:20 AM UTC
Duration
9m
Affected: app.salv.com
Timeline · 2 updates
  1. identified Jun 10, 2026, 09:11 AM UTC

    Since around 11:00 some webhook requests are not being sent out in time. We've identified the issue and are working on mitigation measures.

  2. resolved Jun 10, 2026, 09:20 AM UTC

    The root cause was resolved. Delayed webhooks were sent out.

Read the full incident report →

Notice May 21, 2026

Elevated HTTP 520 errors and request timeouts

Detected by Pingoru
May 21, 2026, 12:26 PM UTC
Resolved
May 20, 2026, 03:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 21, 2026, 12:27 PM UTC

    A temporary network issue on Cloudflare infrastructure side affected some client integrations during 15:10 - 15:17 (UTC) timeframe. The issue has since been resolved.

Read the full incident report →

Minor March 12, 2026

Some monitoring scenarios were automatically updated with a new content

Detected by Pingoru
Mar 12, 2026, 02:20 PM UTC
Resolved
Mar 12, 2026, 02:58 PM UTC
Duration
37m
Affected: app.salv.com
Timeline · 3 updates
  1. investigating Mar 12, 2026, 02:20 PM UTC

    We are reverting the changes to scenarios at the moment.

  2. monitoring Mar 12, 2026, 02:42 PM UTC

    The affected scenarios were reverted.

  3. resolved Mar 12, 2026, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 16, 2026

Some file uploads to Salv Platform fail

Detected by Pingoru
Jan 16, 2026, 09:15 AM UTC
Resolved
Jan 16, 2026, 10:21 PM UTC
Duration
13h 6m
Affected: app.salv.com
Timeline · 3 updates
  1. investigating Jan 16, 2026, 09:15 AM UTC

    Users may experience errors when trying to upload files to Salv Platform.

  2. identified Jan 16, 2026, 10:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 16, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Salv Platform elevated error rate

Detected by Pingoru
Dec 03, 2025, 08:19 AM UTC
Resolved
Dec 03, 2025, 09:01 AM UTC
Duration
42m
Affected: app.salv.com
Timeline · 3 updates
  1. investigating Dec 03, 2025, 08:19 AM UTC

    We are currently investigating this issue.

  2. identified Dec 03, 2025, 08:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 03, 2025, 09:01 AM UTC

    This incident has been resolved. Our engineering team identified the root cause as a resource allocation issue within our data processing tier. Remediation steps have been applied to optimize these workloads, and we have verified that all services have returned to normal performance levels.

Read the full incident report →

Critical November 18, 2025

Salv unavailability

Detected by Pingoru
Nov 18, 2025, 11:43 AM UTC
Resolved
Nov 18, 2025, 01:54 PM UTC
Duration
2h 11m
Affected: app.salv.com
Timeline · 6 updates
  1. investigating Nov 18, 2025, 11:43 AM UTC

    Our DNS provider is experiencing service/network issues.

  2. identified Nov 18, 2025, 11:55 AM UTC

    DNS provider outage details https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  3. identified Nov 18, 2025, 12:54 PM UTC

    We are actively investigating the issue in collaboration with our DNS provider. Intermittent recovery of services has been observed; however, a permanent resolution is still in progress. We continue to monitor the situation closely and will provide updates as we make progress.

  4. monitoring Nov 18, 2025, 01:26 PM UTC

    We are seeing positive progress, with intermittent recoveries becoming more consistent and system performance showing signs of stabilization. Our team continues to monitor the environment closely and will notify you once full recovery has been confirmed.

  5. monitoring Nov 18, 2025, 01:36 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 01:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 23, 2025

Salv Platform partial unavailability

Detected by Pingoru
Oct 23, 2025, 12:30 PM UTC
Resolved
Oct 23, 2025, 12:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 23, 2025, 01:10 PM UTC

    Between approximately 12:14 UTC and 12:19 UTC today and 12:26 UTC and 12:33 UTC today, our platform experienced a brief, partial service disruption. During this time, some users may have encountered failed API requests. The issue was caused by an internal service failure that led to a temporary overload on our systems. Our monitoring automatically detected the issue, and services recovered fully.

Read the full incident report →

Minor August 28, 2025

Delay in background event processing

Detected by Pingoru
Aug 28, 2025, 07:36 AM UTC
Resolved
Aug 28, 2025, 02:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 28, 2025, 07:36 AM UTC

    Background event processing experienced performance delays, which in turn caused a delay in webhooks being delivered to downstream systems.

Read the full incident report →

Notice July 22, 2025

Sparse 503 errors when serving requests

Detected by Pingoru
Jul 22, 2025, 12:26 PM UTC
Resolved
Jul 22, 2025, 11:39 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 22, 2025, 12:26 PM UTC

    We observed an issue where some requests were not answered (received 503 error) between 2:39 PM (GMT +3) and 3:04 PM (GMT +3). The root cause was a node malfunction. The issue has been mitigated and we are monitoring to ensure full recovery.

Read the full incident report →

Major July 4, 2025

Event processing is slow

Detected by Pingoru
Jul 04, 2025, 10:35 AM UTC
Resolved
Jul 04, 2025, 10:55 AM UTC
Duration
19m
Affected: app.salv.com
Timeline · 3 updates
  1. investigating Jul 04, 2025, 10:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 04, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 04, 2025, 10:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2025

Synthetic check error

Detected by Pingoru
May 14, 2025, 07:24 PM UTC
Resolved
May 14, 2025, 07:24 PM UTC
Duration
—
Affected: bridge.salv.com
Timeline · 1 update
  1. resolved May 14, 2025, 07:24 PM UTC

    We identified an issue with a synthetic check that temporarily reported an incorrect system status. The underlying services remained operational throughout. The check has since been corrected, and we’re monitoring to ensure continued accuracy.

Read the full incident report →

Major May 9, 2025

Demo environment experiencing problems

Detected by Pingoru
May 09, 2025, 10:23 AM UTC
Resolved
May 09, 2025, 10:27 AM UTC
Duration
3m
Affected: demo.salv.com
Timeline · 2 updates
  1. monitoring May 09, 2025, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved May 09, 2025, 10:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 9, 2024

Delays in webhooks processing

Detected by Pingoru
Nov 09, 2024, 09:52 AM UTC
Resolved
Nov 09, 2024, 10:28 AM UTC
Duration
35m
Affected: app.salv.com
Timeline · 3 updates
  1. investigating Nov 09, 2024, 09:52 AM UTC

    We are currently investing the cause of delays in webhooks processing.

  2. identified Nov 09, 2024, 10:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 09, 2024, 10:28 AM UTC

    This incident has been resolved.

Read the full incident report →