Salv experienced a critical incident on November 18, 2025 affecting app.salv.com, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:43 AM UTC
Our DNS provider is experiencing service/network issues.
- identified Nov 18, 2025, 11:55 AM UTC
DNS provider outage details https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- identified Nov 18, 2025, 12:54 PM UTC
We are actively investigating the issue in collaboration with our DNS provider. Intermittent recovery of services has been observed; however, a permanent resolution is still in progress. We continue to monitor the situation closely and will provide updates as we make progress.
- monitoring Nov 18, 2025, 01:26 PM UTC
We are seeing positive progress, with intermittent recoveries becoming more consistent and system performance showing signs of stabilization. Our team continues to monitor the environment closely and will notify you once full recovery has been confirmed.
- monitoring Nov 18, 2025, 01:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 01:54 PM UTC
This incident has been resolved.