Salto Outage History

Salto is up right now

Salto had 12 outages in the last 2 years totaling 170h 38m of downtime, averaging 0.5 incidents per month.

There were 12 Salto outages since October 30, 2024 totaling 170h 38m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.salto.io

Notice October 14, 2025

Service Outage

Detected by Pingoru
Oct 14, 2025, 05:52 PM UTC
Resolved
Oct 14, 2025, 08:57 PM UTC
Duration
3h 5m
Affected: GithubSalesforceNaCl ExplorerFetchSlackGitlabNaCl EditorDeployNetSuiteEmailWorkatoSearchCompare EnvironmentsBitbucketAudit ModeZendeskOn prem GitJiraZuoraStripeJamf
Timeline · 4 updates
  1. investigating Oct 14, 2025, 05:52 PM UTC

    We are currently investigating this issue.

  2. identified Oct 14, 2025, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 14, 2025, 07:11 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 14, 2025, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2025

Jira Automation Deployments Degraded

Detected by Pingoru
May 29, 2025, 07:47 PM UTC
Resolved
Jun 04, 2025, 06:17 PM UTC
Duration
5d 22h
Affected: Jira
Timeline · 2 updates
  1. investigating May 29, 2025, 07:47 PM UTC

    Deployments of Automations in Jira will currently fail due to a recent change in the integration. Our team is working on a fix to be released early next week. Please reach out to [email protected] or use the in-app widget if you run into this and our support team can provide you with a workaround.

  2. resolved Jun 04, 2025, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 20, 2025

Intermittent Salesforce Fetch Failures

Detected by Pingoru
Mar 20, 2025, 10:13 AM UTC
Resolved
Mar 20, 2025, 11:15 AM UTC
Duration
1h 2m
Affected: Salesforce
Timeline · 2 updates
  1. identified Mar 20, 2025, 10:13 AM UTC

    We’re currently experiencing intermittent failures in some Salesforce fetch operations. Our team is actively investigating the issue, and we’ll provide updates as we learn more. Thank you for your patience

  2. resolved Mar 20, 2025, 11:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2025

Fetch Failures for Jamf environments

Detected by Pingoru
Mar 19, 2025, 10:33 PM UTC
Resolved
Mar 20, 2025, 10:12 AM UTC
Duration
11h 38m
Affected: Jamf
Timeline · 2 updates
  1. identified Mar 19, 2025, 10:33 PM UTC

    We have identified the root cause of the issue and are working to release a fix. Please reach out to [email protected] if you need further assistance.

  2. resolved Mar 20, 2025, 10:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 17, 2025

Support Widget Experience Degraded - Please email [email protected]

Detected by Pingoru
Mar 17, 2025, 07:31 PM UTC
Resolved
Mar 17, 2025, 10:44 PM UTC
Duration
3h 12m
Timeline · 2 updates
  1. investigating Mar 17, 2025, 07:31 PM UTC

    We are currently investigating and issue with our Support Widget not working as expected in some browsers or situations. You can email us at [email protected] and we'll make sure you get a response.

  2. resolved Mar 17, 2025, 10:44 PM UTC

    This incident has been resolved and the support widget should work as intended across browsers.

Read the full incident report →

Notice January 21, 2025

Bitbucket outage may affect Git operations

Detected by Pingoru
Jan 21, 2025, 04:13 PM UTC
Resolved
Jan 21, 2025, 07:02 PM UTC
Duration
2h 48m
Affected: Bitbucket
Timeline · 2 updates
  1. monitoring Jan 21, 2025, 04:13 PM UTC

    We are monitoring this outage and will update once it is marked as Resolved by Atlassian

  2. resolved Jan 21, 2025, 07:02 PM UTC

    Atlassian has marked this issue as resolved

Read the full incident report →

Notice December 5, 2024

AI Explain Feature fails to load explanation.

Detected by Pingoru
Dec 05, 2024, 08:31 PM UTC
Resolved
Dec 05, 2024, 09:39 PM UTC
Duration
1h 8m
Affected: NaCl Explorer
Timeline · 2 updates
  1. investigating Dec 05, 2024, 08:31 PM UTC

    We are currently investigating an issue with the AI Explain feature within the application. Our team is working on a fix. This does not affect other Salto operations, such as Fetch, Compare, or Deploy. Please don't hesitate to reach out to support if you have any questions or concerns.

  2. resolved Dec 05, 2024, 09:39 PM UTC

    This incident has been resolved and AI Explain should work as expected.

Read the full incident report →

Notice December 5, 2024

Downstream Issues affecting our Help and Support content.

Detected by Pingoru
Dec 05, 2024, 07:15 PM UTC
Resolved
Dec 05, 2024, 07:37 PM UTC
Duration
21m
Timeline · 2 updates
  1. identified Dec 05, 2024, 07:15 PM UTC

    Our Help Center and In-App Support Widget are currently affected by a downstream provider outage. If you need help, you can still reach us via email to [email protected].

  2. resolved Dec 05, 2024, 07:37 PM UTC

    This incident has been resolved by our provider and our Help and Support systems are fully operational.

Read the full incident report →

Notice November 27, 2024

Issues Accepting Organization Invitations

Detected by Pingoru
Nov 27, 2024, 02:32 PM UTC
Resolved
Nov 27, 2024, 05:45 PM UTC
Duration
3h 13m
Timeline · 2 updates
  1. identified Nov 27, 2024, 02:32 PM UTC

    We are currently experiencing an issue with accepting organization invitations in production. Our team is actively investigating the cause and working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience.

  2. resolved Nov 27, 2024, 05:45 PM UTC

    This issue has been resolve and user should be able to accept organization invitations as expected. If you have any on-going problems, please don't hesitate to reach out to us at [email protected] or through the in-app Support widget.

Read the full incident report →

Major November 13, 2024

Webapp wasn't available

Detected by Pingoru
Nov 13, 2024, 02:29 PM UTC
Resolved
Nov 13, 2024, 02:34 PM UTC
Duration
4m
Affected: NaCl ExplorerNaCl EditorSearchAudit Mode
Timeline · 3 updates
  1. monitoring Nov 13, 2024, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Nov 13, 2024, 02:30 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 13, 2024, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2024

Webapp fails to load for some users

Detected by Pingoru
Oct 30, 2024, 01:43 PM UTC
Resolved
Oct 30, 2024, 02:13 PM UTC
Duration
30m
Affected: NaCl ExplorerNaCl EditorSearchAudit Mode
Timeline · 4 updates
  1. identified Oct 30, 2024, 01:43 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 30, 2024, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 30, 2024, 01:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 30, 2024, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →