Salto incident

Downstream Issues affecting our Help and Support content.

Notice Resolved View vendor source →

Salto experienced a notice incident on December 5, 2024, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 07:15 PM UTC
Resolved
Dec 05, 2024, 07:37 PM UTC
Duration
21m
Detected by Pingoru
Dec 05, 2024, 07:15 PM UTC

Update timeline

  1. identified Dec 05, 2024, 07:15 PM UTC

    Our Help Center and In-App Support Widget are currently affected by a downstream provider outage. If you need help, you can still reach us via email to [email protected].

  2. resolved Dec 05, 2024, 07:37 PM UTC

    This incident has been resolved by our provider and our Help and Support systems are fully operational.