Salto incident

Fetching JSM configurations fails on some instances

Minor Resolved View vendor source →

Salto experienced a minor incident on December 6, 2023 affecting Fetch, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 06:51 PM UTC
Resolved
Dec 06, 2023, 10:12 PM UTC
Duration
3h 20m
Detected by Pingoru
Dec 06, 2023, 06:51 PM UTC

Affected components

Fetch

Update timeline

  1. identified Dec 06, 2023, 06:51 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Dec 06, 2023, 07:58 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 06, 2023, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 06, 2023, 09:31 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 06, 2023, 10:12 PM UTC

    This incident has been resolved.