Salto incident

Downstream Jira Authentication Issues

Minor Resolved View vendor source →

Salto experienced a minor incident on June 3, 2024 affecting Jira, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 11:04 PM UTC
Resolved
Jun 04, 2024, 12:38 AM UTC
Duration
1h 34m
Detected by Pingoru
Jun 03, 2024, 11:04 PM UTC

Affected components

Jira

Update timeline

  1. identified Jun 03, 2024, 11:04 PM UTC

    We are seeing downstream issues with Jira Cloud's APIs, leading to failed fetches and deployments. We are monitoring the situation and will update as the issue gets resolved by Atlassian. You can also check https://status.atlassian.com/ for more details.

  2. monitoring Jun 03, 2024, 11:44 PM UTC

    Downstream errors from Jira / Atlassian services appear to be resolving, We are monitoring this closely and will resolve this incident once marked as resolved on their own statuspage.

  3. resolved Jun 04, 2024, 12:38 AM UTC

    Atlassian has resolved the incident and we are no longer seeing any downstream API issues. Please reach out to [email protected] if you have any questions or concerns.