Salto incident

NetSuite operations failing due to invalid credentials

Minor Resolved View vendor source →

Salto experienced a minor incident on June 4, 2024 affecting NetSuite, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 07:50 AM UTC
Resolved
Jun 04, 2024, 11:36 AM UTC
Duration
3h 46m
Detected by Pingoru
Jun 04, 2024, 07:50 AM UTC

Affected components

NetSuite

Update timeline

  1. investigating Jun 04, 2024, 07:50 AM UTC

    We are seeing downstream issues with NetSuite, leading to failed fetches and deployments. We are monitoring the situation and will update as the issue gets resolved. You can also check this page for more details: https://status.netsuite.com/incidents/h9xblmsq3x02

  2. identified Jun 04, 2024, 07:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 04, 2024, 07:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 04, 2024, 11:36 AM UTC

    This incident has been resolved.