Salto experienced a minor incident on July 31, 2024 affecting Salesforce, lasting 19d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2024, 06:36 PM UTC
Our engineering team is currently investigating an issue that may occur when deploying custom fields to Salesforce. We will update this page once we have more details on the underlying cause. If you run into issues or errors you are not able to get past when deploying custom fields to Salesforce, please reach out to [email protected] and we can help confirm if those errors are related.
- identified Aug 01, 2024, 07:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 01, 2024, 03:30 PM UTC
A fix for this issue has been implemented and we are monitoring the results. If you still see issues related to custom fields that you do not understand, please don't hesitate to reach out to us at [email protected].
- identified Aug 01, 2024, 03:56 PM UTC
Our monitoring has alerted us to some additional fixes that need to be made across the system to fully resolve this incident. We are working to release the necessary updates as quickly as possible.
- identified Aug 20, 2024, 01:15 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 20, 2024, 01:16 PM UTC
This incident has been resolved.