Salto incident

Salto app is not loading

Major Resolved View vendor source →

Salto experienced a major incident on September 25, 2024 affecting NaCl Explorer and NaCl Editor and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 10:10 AM UTC
Resolved
Sep 25, 2024, 10:43 AM UTC
Duration
32m
Detected by Pingoru
Sep 25, 2024, 10:10 AM UTC

Affected components

NaCl ExplorerNaCl EditorSearchAudit Mode

Update timeline

  1. investigating Sep 25, 2024, 10:10 AM UTC

    We are currently investigating this issue.

  2. identified Sep 25, 2024, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 25, 2024, 10:24 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 25, 2024, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 25, 2024, 10:43 AM UTC

    This incident has been resolved.