Salto incident

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Major Resolved View vendor source →

Salto experienced a major incident on October 13, 2024 affecting NaCl Explorer and NaCl Editor and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2024, 03:32 PM UTC
Resolved
Oct 13, 2024, 04:25 PM UTC
Duration
53m
Detected by Pingoru
Oct 13, 2024, 03:32 PM UTC

Affected components

NaCl ExplorerNaCl EditorSearchAudit Mode

Update timeline

  1. investigating Oct 13, 2024, 03:32 PM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2024, 03:56 PM UTC

    This seems to be related to issues with our downstream authentication service

  3. resolved Oct 13, 2024, 04:25 PM UTC

    This incident has been resolved, confirmed that it was indeed an issue with our downstream authentication service