Salt Edge incident

Network hardware failure in Hetzner infrastrucure

Critical Resolved View vendor source →

Salt Edge experienced a critical incident on June 5, 2022 affecting Account Information API and Website and dashboards and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2022, 03:27 PM UTC
Resolved
Jun 05, 2022, 03:27 PM UTC
Duration
—
Detected by Pingoru
Jun 05, 2022, 03:27 PM UTC

Affected components

Account Information APIWebsite and dashboardsSCA ServicePush ServiceAPIsDashboardsData EnrichmentTPP VerificationSandboxesWebsite

Update timeline

  1. resolved Jun 05, 2022, 06:22 PM UTC

    All components of infrastructure were affected by the problem on network switches by our ISP.