Salt Edge experienced a major incident on August 7, 2024 affecting Account Information API and Partners API and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Account Information APIPartners APIDashboards
Update timeline
- investigating Aug 07, 2024, 02:11 PM UTC
At 13:53 UTC we started encountering partial unavailability of the Client Dashboard and other services. Our team is actively working to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your understanding.
- identified Aug 07, 2024, 02:30 PM UTC
The issue has been identified and our team is actively working on it.
- resolved Aug 07, 2024, 02:36 PM UTC
We are pleased to inform you that the partial outage has been resolved at 14:35 UTC, and all services are now back on track. Thank you for your patience and understanding. We apologize for the inconvenience.