Salt Edge experienced a major incident on November 8, 2024 affecting Account Information API and Payments API and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Account Information APIPayments APIPartners APIDashboardsData Enrichment
Update timeline
- investigating Nov 08, 2024, 03:40 PM UTC
At 15:26 UTC, one of our cache servers encountered an error, resulting in partial unavailability of our API. Our team is actively working to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your understanding.
- investigating Nov 08, 2024, 03:44 PM UTC
We are pleased to inform you that the partial outage has been resolved at 15:43 UTC, and all services are now back on track. Thank you for your patience and understanding. We apologize for the inconvenience.
- resolved Nov 08, 2024, 03:45 PM UTC
This incident has been resolved.