SalesScreen Outage History

SalesScreen is up right now

Pingoru has recorded 36 incidents for SalesScreen: 3 in the last 12 months and 0 in the last 90 days.

Source: status.salesscreen.com

36incidents recorded
3last 12 months
0last 90 days
45 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking SalesScreen in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202612 of 720 (0%)
May 20261116 of 744 (16%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 548 (0%)

Incidents, newest first

Notice May 7, 2026 Action Required: Salesforce Integration Security Update 4d 19h API

Started May 07, 2026, 12:25 PM UTC· resolved May 12, 2026, 08:15 AM UTC

  1. monitoring May 07, 2026, 12:25 PM UTC

    To comply with updated Salesforce security requirements, some users are required to re-authenticate their connection. Please visit your Settings -> Integrations and re-link your Salesforce account to ensure uninterrupted data syncing.

  2. resolved May 12, 2026, 08:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 2, 2026 Issues with integrations 1h 58m

Started Apr 02, 2026, 09:50 AM UTC· resolved Apr 02, 2026, 11:48 AM UTC

  1. investigating Apr 02, 2026, 09:50 AM UTC

    We are currently investigating an issue with some of our integrations, including Salesforce and Hubspot

  2. identified Apr 02, 2026, 10:00 AM UTC

    We have identified the issue, and are working on remediating the issue

  3. resolved Apr 02, 2026, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025 Connectivity Issues 16h 4m Web, Mobile, API

Started Oct 29, 2025, 03:56 PM UTC· resolved Oct 30, 2025, 08:00 AM UTC

  1. investigating Oct 29, 2025, 03:56 PM UTC

    We are investigating an issue affecting connectivity to our services.

  2. identified Oct 29, 2025, 04:03 PM UTC

    We have identified an issue with our provider and are actively working on a fix.

  3. identified Oct 29, 2025, 06:16 PM UTC

    We have failed over some of our services, which means the Mobile app and API should start recovering shortly. Microsoft, our cloud provider, has identified the source of the issue and expects recovery within the next 30 minutes. We will continue to monitor the situation and provide updates as needed. Thank you for your patience.

  4. monitoring Oct 29, 2025, 08:32 PM UTC

    We are now seeing clear signs of recovery across all our services. We will continue to monitor the situation to ensure full stability.

  5. resolved Oct 30, 2025, 08:00 AM UTC

    This incident has been resolved, all services are back to normal.

Read the full incident report →

Major March 27, 2025 Outreach Integration Issue 3d 22h API

Started Mar 27, 2025, 12:35 PM UTC· resolved Mar 31, 2025, 11:03 AM UTC

  1. investigating Mar 27, 2025, 12:35 PM UTC

    We are currently investigating an issue with our integration towards Outreach. No activities are currently being synced to SalesScreen, all customers using this integration appears to be affected.

  2. identified Mar 27, 2025, 08:10 PM UTC

    The issue has been identified and we are working with Outreach to resolve it.

  3. identified Mar 28, 2025, 10:22 AM UTC

    A temporary solution is now available. To restore functionality, customers need to re-authenticate the Outreach integration from the SalesScreen web dashboard. This solution uses a development version of the Outreach integration. We are actively working with Outreach to get a production version approved.

  4. resolved Mar 31, 2025, 11:03 AM UTC

    This incident has been resolved. Affected customers can now re-authenticate the integration to resume operation.

Read the full incident report →

Notice March 10, 2025 SalesScreen Integration API Down 5h 25m

Started Mar 10, 2025, 03:30 AM UTC· resolved Mar 10, 2025, 08:55 AM UTC

  1. resolved Mar 10, 2025, 09:26 AM UTC

    At 03:30 UTC, the SalesScreen Integration API became unavailable due to the accidental deletion of a required Docker image. As a result, the service failed to start. The issue was reported to the SalesScreen Engineering team at 08:45 UTC, and the team immediately began investigating. The root cause was quickly identified, and a new deployment was initiated. By 08:55 UTC, the service was fully restored. Any events sent to the API between 03:30 and 08:55 UTC were not processed and should be resent. We sincerely apologize for the disruption and appreciate your understanding. We are taking steps to prevent this type of issue from happening again.

Read the full incident report →