SalesScreen incident

Issues with adding reports to SalesScreen through our API

Minor Resolved View vendor source →

SalesScreen experienced a minor incident on May 29, 2017, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2017, 07:53 AM UTC
Resolved
May 29, 2017, 08:18 AM UTC
Duration
25m
Detected by Pingoru
May 29, 2017, 07:53 AM UTC

Update timeline

  1. investigating May 29, 2017, 07:53 AM UTC

    We are currently investigating this issue.

  2. resolved May 29, 2017, 08:18 AM UTC

    This incident has been resolved.

  3. postmortem Jul 31, 2018, 05:07 PM UTC

    **We observed that reports without customer name could not be ingested into SalesScreen through our API**. This was caused by a new but faulty check of the customer name's length. A bug fix has now been implemented.