SalesScreen experienced a major incident on July 12, 2021 affecting Web, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 12, 2021, 06:40 PM UTC
Our hosting provider (Microsoft Azure)is currently experiencing performance issues. This may affect connectivity to our services for a subset of our customers. Affected customers will experience longer wait times and possible errors. We understand that this may be an inconvenience to our affected customers, and thank you for your patience as we monitor Microsoft's resolution of this incident. We will provide an update as evens warrant.
- identified Jul 12, 2021, 07:05 PM UTC
We are continuing to monitor the situation. You can follow the core incident here: https://status.azure.com/
- monitoring Jul 12, 2021, 09:25 PM UTC
We are seing signs of recovery for the affected regions. We will keep monitoring the incident, until we receive confirmation from Microsoft that the incident has been resolved.
- resolved Jul 12, 2021, 10:24 PM UTC
The incident has been resolved