SalesScreen experienced a major incident on June 14, 2022 affecting Web, lasting 6h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Jun 14, 2022, 07:14 AM UTC
Some users might be experiencing issues connecting reaching the web dashboard. We are currently investigating the issue.
- identified Jun 14, 2022, 08:03 AM UTC
We have identified an issue with our cloud provider Microsoft Azure, network traffic routing in some EU regions is affected. We are closely monitoring the situation and will provide further updates.
- identified Jun 14, 2022, 10:08 AM UTC
Microsoft Azure has applied mitigation steps and we are seeing signs of recovery. We are closely monitoring the situation.
- monitoring Jun 14, 2022, 12:37 PM UTC
Service availability should be back to normal across all regions. We continue to monitor the situation.
- resolved Jun 14, 2022, 01:50 PM UTC
This incident has been resolved.