SalesScreen experienced a major incident on September 5, 2022 affecting Web, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Sep 05, 2022, 11:58 AM UTC
Some users are experiencing intermittent issues connecting to the web dashboard. We are currently investigating the issue.
- monitoring Sep 05, 2022, 12:31 PM UTC
We have identified an issue with our cloud provider Microsoft Azure, network traffic routing in some regions appears to have been affected. At the moment, everything appears to be working as normal again. We continue to monitor the situation.
- resolved Sep 05, 2022, 02:14 PM UTC
This incident has been resolved.