SalesScreen incident

Support System is undergoing an outage

Major Resolved View vendor source →

SalesScreen experienced a major incident on October 21, 2016, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2016, 11:40 AM UTC
Resolved
Oct 21, 2016, 12:51 PM UTC
Duration
1h 10m
Detected by Pingoru
Oct 21, 2016, 11:40 AM UTC

Update timeline

  1. investigating Oct 21, 2016, 11:40 AM UTC

    Our Support System Intercom is currently undergoing an outage. As a result, we currently cannot answer incoming support requests. We are following closely the progress that the Intercom team is making on resolving this issue.

  2. resolved Oct 21, 2016, 02:42 PM UTC

    The issue has now been resolved.