SalesScreen experienced a minor incident on June 19, 2018 affecting Web and API, lasting 11h 38m. The incident has been resolved; the full update timeline is below.
Affected components
WebAPI
Update timeline
- identified Jun 19, 2018, 06:38 PM UTC
Our service provider is currently having problems, which may affect the availability of some parts of SalesScreen. We are actively monitoring the situation and are in contact with the service provider to solve the problem as soon as possible.
- monitoring Jun 19, 2018, 08:07 PM UTC
The problem appears to be fixed, and all services are currently operating normally. We will continue to monitor the situation.
- resolved Jun 20, 2018, 06:16 AM UTC
Our service provider has confirmed that the incident has been resolved, and all our services are back to normal.