SalesScreen experienced a critical incident on May 2, 2019 affecting Web and Mobile and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 02, 2019, 08:26 PM UTC
We are currently investigating increased error rates and connectivity issues to the application. All parts of the system appears to be affected.
- identified May 02, 2019, 08:50 PM UTC
Our service provider Microsoft Azure is having global outage that affects all our services. We are monitoring the situation and doing everything in our power to restore connectivity to SalesScreen. We will keep this page updated as we learn more about the situation.
- monitoring May 02, 2019, 09:09 PM UTC
Our services appears to be returning to normal operation again. We are carefully monitoring the situation.
- resolved May 02, 2019, 10:04 PM UTC
The incident appears to be resolved, and all our services have returned to normal service.