SalesRabbit experienced a notice incident on June 30, 2022 affecting Web App, lasting 19h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Jun 30, 2022, 09:27 PM UTC
We've received reports of users being unable to log in to the system in our Ireland account. We're currently investigating.
- investigating Jul 01, 2022, 05:02 AM UTC
We've determined that the subset of users being impacted is low and related to our Active Directory integration and we have a workaround. We will have a fix for the affected users in our Ireland environment once we've deployed a patch. The majority of our users are unaffected.
- resolved Jul 01, 2022, 05:16 PM UTC
All users in the EU account have been remedied.