SalesRabbit incident

Digital Contract Signing: external service disruption

Major Resolved View vendor source →

SalesRabbit experienced a major incident on October 21, 2026 affecting Mobile - Android and Mobile - Android and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 03:24 PM UTC
Resolved
Oct 21, 2026, 04:22 PM UTC
Duration
58m
Detected by Pingoru
Oct 21, 2026, 03:24 PM UTC

Affected components

Mobile - AndroidMobile - AndroidMobile - iOSMobile - iOS

Update timeline

  1. monitoring Oct 21, 2026, 03:24 PM UTC

    The issue affecting SalesRabbit Digital Contract Signing has been traced to an external service that SalesRabbit and other companies rely on for this functionality. We are actively monitoring the situation and will restore full service as soon as Dropbox Sign resolves the underlying issue. Current provider status: https://status.hellosign.com/

  2. resolved Oct 21, 2026, 04:22 PM UTC

    This incident has been resolved. Digital Contract Signing in SalesRabbit is fully operational.