SalesRabbit experienced a notice incident on October 27, 2022 affecting Public API, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Public API
Update timeline
- investigating Oct 27, 2022, 04:57 AM UTC
We are currently experiencing an outage of our API services. We are currently investigating the cause and will submit an update when we have more information.
- monitoring Oct 27, 2022, 06:11 AM UTC
We found an issue with some data that was causing the API to crash. We've cleaned up the data that was causing the issue and data processing has resumed. We will continue to monitor the service.
- monitoring Oct 27, 2022, 06:39 AM UTC
All remaining data that was in the queue has been processed, and the API service has not encountered any further crashes. Yay! We are considering this incident resolved.
- resolved Oct 27, 2022, 06:39 AM UTC
This incident has been resolved.