SalesRabbit incident

Web and API Outage

Major Resolved View vendor source →

SalesRabbit experienced a major incident on April 19, 2023 affecting Web App and Mobile - Android and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2023, 07:11 PM UTC
Resolved
Apr 19, 2023, 07:59 PM UTC
Duration
47m
Detected by Pingoru
Apr 19, 2023, 07:11 PM UTC

Affected components

Web AppMobile - AndroidPublic API

Update timeline

  1. investigating Apr 19, 2023, 07:11 PM UTC

    We've identified an issue with the web and api access. We're working towards a fix.

  2. identified Apr 19, 2023, 07:16 PM UTC

    We have identified the cause and are implementing a fix.

  3. monitoring Apr 19, 2023, 07:36 PM UTC

    A fix has been implemented; we are continuing to monitor the situation.

  4. resolved Apr 19, 2023, 07:59 PM UTC

    This incident has been resolved.