SalesRabbit experienced a major incident on July 17, 2023 affecting Web App and Web App and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppWeb AppMobile - AndroidMobile - AndroidPublic APIPublic API
Update timeline
- investigating Jul 17, 2023, 08:29 PM UTC
We are aware of an issue where the SalesRabbit website is either slow or unresponsive. Our engineers are currently looking into the cause.
- monitoring Jul 17, 2023, 10:22 PM UTC
We experienced a connectivity issue with one of our primary databases and were able to implement a solution to resume service and reduce the chances of it occurring again in the future.
- resolved Jul 17, 2023, 11:31 PM UTC
This incident has been resolved.