SalesRabbit incident

Outage

Notice Resolved View vendor source →

SalesRabbit experienced a notice incident on October 30, 2023 affecting Web App and Web App and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:08 PM UTC
Resolved
Oct 30, 2023, 08:58 PM UTC
Duration
50m
Detected by Pingoru
Oct 30, 2023, 08:08 PM UTC

Affected components

Web AppWeb AppMobile - AndroidMobile - AndroidPublic APIPublic API

Update timeline

  1. investigating Oct 30, 2023, 08:08 PM UTC

    We are currently investigating the outage.

  2. investigating Oct 30, 2023, 08:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 30, 2023, 08:14 PM UTC

    We believe the issue is with our 3rd party for authentication.

  4. identified Oct 30, 2023, 08:19 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Oct 30, 2023, 08:45 PM UTC

    We are still monitoring our authentication partner for a return of normal operation.

  6. resolved Oct 30, 2023, 08:58 PM UTC

    This incident has been resolved.