Salesloft incident

Email Templates & Snippeets Pulling incorrect content

Notice Resolved View vendor source →

Salesloft experienced a notice incident on March 31, 2025 affecting Salesloft Web Application, lasting 17h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 07:24 PM UTC
Resolved
Apr 01, 2025, 12:58 PM UTC
Duration
17h 34m
Detected by Pingoru
Mar 31, 2025, 07:24 PM UTC

Affected components

Salesloft Web Application

Update timeline

  1. identified Mar 31, 2025, 07:24 PM UTC

    The Salesloft team has a identified an issue where customers might see the incorrect email templates or snippets loading. We are actively working on a fix for this and should have it correct momentarily. Sincere apologies for the disruption.

  2. monitoring Mar 31, 2025, 07:54 PM UTC

    A fix has been implemented for this issue and customers are seeing a return to the expected Email Template and Snippets content. We will continue to monitor this issue. Thank you for bearing with us while we worked to resolve.

  3. resolved Apr 01, 2025, 12:58 PM UTC

    This incident has been resolved.