Salesloft incident

Conversations - Partial Zoom Service Disruption

Minor Resolved View vendor source →

Salesloft experienced a minor incident on April 16, 2025 affecting Conversation Intelligence and Zoom, lasting 16h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:35 PM UTC
Resolved
Apr 17, 2025, 12:31 PM UTC
Duration
16h 56m
Detected by Pingoru
Apr 16, 2025, 07:35 PM UTC

Affected components

Conversation IntelligenceZoom

Update timeline

  1. investigating Apr 16, 2025, 07:35 PM UTC

    Zoom is reporting a partial service outage. This means that if you use Zoom for web conferencing you may not be able to start or enter meetings. If you are able to enter meetings, there may be a delay in processing recordings on the Salesloft Conversations platform. We are continuing to monitor this situation at https://status.zoom.us/.

  2. resolved Apr 17, 2025, 12:31 PM UTC

    Zoom has confirmed that the partial outage has been resolved. Since that occurred at 5p EST yesterday, all delays in pulling recordings to Salesloft Conversations should be over at this point. Thanks for your patience