Salesloft experienced a minor incident on June 12, 2025 affecting Salesloft Web Application, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:29 PM UTC
Salesloft Engineering has confirmed that there is currently an outage with Google Cloud that is affecting Salesloft's marketing site, salesloft.com which resolving appropriately. In addition, some customers may be experiencing performance degradation on the Salesloft platform related to this outage. If you are trying to login to Salesloft, instead of going to salesloft.com, please go to app.salesloft.com to log in. Engineering will continue to investigate this as their top priority. Please continue to monitor status.salesloft.com for updates.
- investigating Jun 12, 2025, 06:53 PM UTC
Engineering is continuing investigate and now believes the root of this issue is another provider that may be affecting Google Cloud and possibly other providers. Engineering will continue to investigate this as their top priority. Please continue to monitor status.salesloft.com for updates.
- identified Jun 12, 2025, 08:06 PM UTC
Engineering continues to work with our cloud providers on resolution. We can confirm that this issue is causing emails to 'fail to send'. Once the issue is resolved we will share information on how to retry these emails. Please continue to monitor status.salesloft.com for updates.
- identified Jun 12, 2025, 08:56 PM UTC
We are starting to see recovery in some areas as our cloud provider continues to make progress in mitigating their issue. Engineering is continuing to work with our cloud providers on resolution. Please continue to monitor status.salesloft.com for updates.
- resolved Jun 12, 2025, 11:14 PM UTC
Our cloud provider services have fully recovered and Salesloft platform functionality should be fully restored. Any emails that failed to send during the outage can be retried in bulk from the Emails page (Activity tab - Emails) in Salesloft. Thank you for your patience.