SalesIntel Outage History

Type: Incident Duration: 5 hours and 39 minutes Affected Components: RevDriver, Portal/Web Application Oct 13, 06:00:00 GMT+0 - Identified - We have identified an issue that impacts usage of search and search-powered features in our application and Chrome extension. We are working on resolution. While you may be able to log in, these services will not be available to you Oct 13, 11:12:08 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 13, 11:39:00 GMT+0 - Resolved - This incident has been resolved. During this issue, some automation workflows failed. All failed workflows were re-run. In this case, you may receive two results emails.

Type: Incident Duration: 1 hour and 21 minutes Affected Components: APIs, Salesforce Managed Package, Portal/Web Application, RevDriver Jul 30, 19:05:44 GMT+0 - Resolved - This incident has been resolved. Jul 30, 17:45:00 GMT+0 - Identified - All SalesIntel services are currently inaccessible. We have identified the cause of this issue and are working on restoration. Jul 30, 18:29:24 GMT+0 - Monitoring - Service has been restored and our team is monitoring status.

Type: Incident Duration: 5 hours Affected Components: Portal/Web Application, RevDriver May 20, 17:05:37 GMT+0 - Monitoring - The application is currently available to all users. We are monitoring this situation. May 20, 15:15:00 GMT+0 - Identified - We are currently experiencing intermittent search latency and access issues across the platform. Some resources may not load entirely and searches may not complete or may be slow to complete. The team has identified the cause and working through the correct plan of action. May 20, 20:15:06 GMT+0 - Resolved - This issue has been resolved.