Salesforce incident

The Salesforce Technology team is investigating a performance degradation that impacts Government Cloud Plus instances. This issue affects users utilizing .mil domain naming system (DNS) domains. The

Minor Resolved View vendor source →
Started
Apr 21, 2026, 03:10 PM UTC
Resolved
Apr 24, 2026, 09:54 PM UTC
Duration
3d 6h
Detected by Pingoru
Apr 21, 2026, 03:10 PM UTC

Affected components

USA9402

Update timeline

  1. identified Apr 21, 2026, 03:10 PM UTC

    Degradation Started: featureServiceDisruption

  2. monitoring Apr 21, 2026, 03:10 PM UTC

    The Salesforce Technology team is investigating a performance degradation that impacts Government Cloud Plus instances. This issue affects users utilizing .mil domain naming system (DNS) domains. The Technology team is working with a third-party vendor to troubleshoot the issue. As a result of this issue, affected customers may encounter difficulties accessing their sites or may experience reduced performance. Customers who are utilizing .mil domain naming system (DNS) domains are advised to create a customer case with your .mil DNS vendor to help expedite the resolution. Further updates will be provided as more information becomes available.

Looking to track Salesforce downtime and outages?

Pingoru polls Salesforce's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Salesforce reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Salesforce alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Salesforce for free

5 free monitors · No credit card required