Salesforce incident

We’re aware of an issue affecting .mil network connectivity to some Salesforce GovCloud environments. Customers using affected network paths may be unable to access Salesforce services or may experien

Minor Resolved View vendor source →

Salesforce experienced a minor incident on October 1, 2026 affecting USA9402 and USA9404S and 1 more component, lasting 18h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 10:06 PM UTC
Resolved
Oct 02, 2026, 04:58 PM UTC
Duration
18h 52m
Detected by Pingoru
Oct 01, 2026, 10:06 PM UTC

Affected components

USA9402USA9404SUSA9406SUSA9902USA9904SUSA9918S

Update timeline

  1. identified Oct 01, 2026, 10:06 PM UTC

    Degradation Started: govCloudPerformanceDegradationThirdPartyInfrastructureProviderIssueInitial

  2. monitoring Oct 01, 2026, 10:19 PM UTC

    We’re aware of an issue affecting .mil network connectivity to some Salesforce GovCloud environments. Customers using affected network paths may be unable to access Salesforce services or may experience intermittent connectivity. We’ve engaged the global infrastructure provider for a subset of government agencies to investigate the issue further and are monitoring for recovery. We’ll provide another update when there is a significant development.