Saia incident

Component "Rate Quote Proxy (Customer API)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on November 11, 2025, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 08:09 PM UTC
Resolved
Nov 11, 2025, 08:29 PM UTC
Duration
20m
Detected by Pingoru
Nov 11, 2025, 08:09 PM UTC

Update timeline

  1. investigating Nov 11, 2025, 08:09 PM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Down

  2. investigating Nov 11, 2025, 08:12 PM UTC

    "Rate Quote Proxy (Customer API)" is Down

  3. monitoring Nov 11, 2025, 08:26 PM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Operational

  4. resolved Nov 11, 2025, 08:29 PM UTC

    All components are Operational