Saia incident

"PROD - IVR Appointment lookup" is Down

Major Resolved View vendor source →

Saia experienced a major incident on November 25, 2025 affecting PROD - IVR Appointment lookup, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 08:06 AM UTC
Resolved
Nov 25, 2025, 08:16 AM UTC
Duration
10m
Detected by Pingoru
Nov 25, 2025, 08:06 AM UTC

Affected components

PROD - IVR Appointment lookup

Update timeline

  1. investigating Nov 25, 2025, 08:06 AM UTC

    "PROD - IVR Appointment lookup" is Down

  2. resolved Nov 25, 2025, 08:16 AM UTC

    All components are Operational