Saia incident

Component "Rate Quote Proxy (Customer API)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on December 2, 2025, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 05:56 PM UTC
Resolved
Dec 02, 2025, 06:14 PM UTC
Duration
18m
Detected by Pingoru
Dec 02, 2025, 05:56 PM UTC

Update timeline

  1. investigating Dec 02, 2025, 05:56 PM UTC

    "Rate Quote Proxy (Customer API)" is Down

  2. investigating Dec 02, 2025, 05:57 PM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Down

  3. monitoring Dec 02, 2025, 06:09 PM UTC

    "Rate Quote Proxy (Customer API)" is Operational

  4. resolved Dec 02, 2025, 06:14 PM UTC

    All components are Operational