Saia incident

Component "Website-User Service (PROD-Saia Website API Per Microservice)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on December 5, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 08:48 AM UTC
Resolved
Dec 05, 2025, 09:17 AM UTC
Duration
28m
Detected by Pingoru
Dec 05, 2025, 08:48 AM UTC

Update timeline

  1. investigating Dec 05, 2025, 08:48 AM UTC

    "Website-User Service (PROD-Saia Website API Per Microservice)" is Down

  2. investigating Dec 05, 2025, 08:48 AM UTC

    "Sales.com (RAR)" is Down

  3. investigating Dec 05, 2025, 08:48 AM UTC

    "Website-Terminal Service (PROD-Saia Website API Per Microservice)" is Down

  4. investigating Dec 05, 2025, 08:49 AM UTC

    "Website-Pickup Service (PROD-Saia Website API Per Microservice)" is Down

  5. investigating Dec 05, 2025, 08:49 AM UTC

    "Website-Transit Time Service (PROD-Saia Website API Per Microservice)" is Down

  6. investigating Dec 05, 2025, 08:50 AM UTC

    "Website-Claim Service (PROD-Saia Website API Per Microservice)" is Down

  7. investigating Dec 05, 2025, 08:50 AM UTC

    "Website-Notification Service (PROD-Saia Website API Per Microservice)" is Down

  8. investigating Dec 05, 2025, 08:50 AM UTC

    "Website-Document Service (PROD-Saia Website API Per Microservice)" is Down

  9. investigating Dec 05, 2025, 08:50 AM UTC

    "Website-BOL Service (PROD-Saia Website API Per Microservice)" is Down

  10. investigating Dec 05, 2025, 08:51 AM UTC

    "Website-Cargo Claim Service (PROD-Saia Website API Per Microservice)" is Down

  11. investigating Dec 05, 2025, 08:51 AM UTC

    "Website-Shipment Service (PROD-Saia Website API Per Microservice)" is Down

  12. investigating Dec 05, 2025, 08:52 AM UTC

    "Website-Tracking Service (PROD-Saia Website API Per Microservice)" is Down

  13. investigating Dec 05, 2025, 08:52 AM UTC

    "Website-Rate Quote Service (PROD-Saia Website API Per Microservice)" is Down

  14. monitoring Dec 05, 2025, 09:11 AM UTC

    "Website-Notification Service (PROD-Saia Website API Per Microservice)" is Operational

  15. monitoring Dec 05, 2025, 09:11 AM UTC

    "Website-Point Service (PROD-Saia Website API Per Microservice)" is Operational

  16. monitoring Dec 05, 2025, 09:11 AM UTC

    "Website-Document Service (PROD-Saia Website API Per Microservice)" is Operational

  17. monitoring Dec 05, 2025, 09:13 AM UTC

    "Website-Tracking Service (PROD-Saia Website API Per Microservice)" is Operational

  18. monitoring Dec 05, 2025, 09:14 AM UTC

    "Website-Cargo Claim Service (PROD-Saia Website API Per Microservice)" is Operational

  19. monitoring Dec 05, 2025, 09:14 AM UTC

    "Website-Rate Quote Service (PROD-Saia Website API Per Microservice)" is Operational

  20. monitoring Dec 05, 2025, 09:14 AM UTC

    "Website-Shipment Service (PROD-Saia Website API Per Microservice)" is Operational

  21. monitoring Dec 05, 2025, 09:15 AM UTC

    "Website-User Service (PROD-Saia Website API Per Microservice)" is Operational

  22. monitoring Dec 05, 2025, 09:16 AM UTC

    "Website-Terminal Service (PROD-Saia Website API Per Microservice)" is Operational

  23. monitoring Dec 05, 2025, 09:16 AM UTC

    "Website-Pickup Service (PROD-Saia Website API Per Microservice)" is Operational

  24. monitoring Dec 05, 2025, 09:16 AM UTC

    "Website-Transit Time Service (PROD-Saia Website API Per Microservice)" is Operational

  25. monitoring Dec 05, 2025, 09:16 AM UTC

    "Website-Claim Service (PROD-Saia Website API Per Microservice)" is Operational

  26. monitoring Dec 05, 2025, 09:16 AM UTC

    "Sales.com (RAR)" is Operational

  27. monitoring Dec 05, 2025, 09:17 AM UTC

    "Website-BOL Service (PROD-Saia Website API Per Microservice)" is Operational