Saia incident

Component "Rate Quote Proxy (Customer API)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on December 9, 2025, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 10:24 PM UTC
Resolved
Dec 09, 2025, 10:39 PM UTC
Duration
14m
Detected by Pingoru
Dec 09, 2025, 10:24 PM UTC

Update timeline

  1. investigating Dec 09, 2025, 10:24 PM UTC

    "Rate Quote Proxy (Customer API)" is Down

  2. investigating Dec 09, 2025, 10:27 PM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Down

  3. monitoring Dec 09, 2025, 10:37 PM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Operational

  4. resolved Dec 09, 2025, 10:39 PM UTC

    All components are Operational