Saia incident

Component "Customer REST Tracking API (Customer API)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on January 18, 2026, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2026, 03:00 AM UTC
Resolved
Jan 18, 2026, 03:10 AM UTC
Duration
10m
Detected by Pingoru
Jan 18, 2026, 03:00 AM UTC

Update timeline

  1. investigating Jan 18, 2026, 03:00 AM UTC

    "TST HealthCheck (Customer API)" is Down

  2. investigating Jan 18, 2026, 03:01 AM UTC

    "Customer REST Tracking API (Customer API)" is Down

  3. monitoring Jan 18, 2026, 03:05 AM UTC

    "Customer REST Tracking API (Customer API)" is Operational

  4. resolved Jan 18, 2026, 03:10 AM UTC

    All components are Operational