Saia incident

Component "Website-Tracking Service (Saia Website API Per Microservice)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on January 25, 2026, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2026, 08:26 PM UTC
Resolved
Jan 26, 2026, 01:21 AM UTC
Duration
4h 54m
Detected by Pingoru
Jan 25, 2026, 08:26 PM UTC

Update timeline

  1. investigating Jan 25, 2026, 08:26 PM UTC

    "TST HealthCheck (Customer API)" is Down

  2. investigating Jan 25, 2026, 08:28 PM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Down

  3. monitoring Jan 25, 2026, 10:24 PM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Operational

  4. monitoring Jan 26, 2026, 01:19 AM UTC

    "TST HealthCheck (Customer API)" is Operational

  5. resolved Jan 26, 2026, 01:21 AM UTC

    All components are Operational