Saia incident

Component "Website-Pickup Service (Saia Website API Per Microservice)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on June 14, 2026 affecting Rate Quote REST Customer API - Healthcheck, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2026, 06:24 AM UTC
Resolved
Jun 14, 2026, 06:39 AM UTC
Duration
15m
Detected by Pingoru
Jun 14, 2026, 06:24 AM UTC

Affected components

Rate Quote REST Customer API - Healthcheck

Update timeline

  1. investigating Jun 14, 2026, 06:24 AM UTC

    "Website-Shipment Service (Saia Website API Per Microservice)" is Down

  2. investigating Jun 14, 2026, 06:26 AM UTC

    "Website-Pickup Service (Pickup)" is Down

  3. investigating Jun 14, 2026, 06:26 AM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Down

  4. investigating Jun 14, 2026, 06:26 AM UTC

    "Website-Claim Service (Saia Website API Per Microservice)" is Down

  5. investigating Jun 14, 2026, 06:26 AM UTC

    "Website-User Service (Saia Website API Per Microservice)" is Down

  6. investigating Jun 14, 2026, 06:26 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  7. investigating Jun 14, 2026, 06:27 AM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Down

  8. investigating Jun 14, 2026, 06:27 AM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Down

  9. investigating Jun 14, 2026, 06:27 AM UTC

    "Website-Cargo Claim Service (Saia Website API Per Microservice)" is Down

  10. investigating Jun 14, 2026, 06:28 AM UTC

    "Customer REST Tracking API (Customer API)" is Down

  11. investigating Jun 14, 2026, 06:28 AM UTC

    "CS Disputes (CS Disputes)" is Down

  12. investigating Jun 14, 2026, 06:29 AM UTC

    "Website-Rate Quote Service (Saia Website API Per Microservice)" is Down

  13. monitoring Jun 14, 2026, 06:34 AM UTC

    "CS Disputes (CS Disputes)" is Operational

  14. monitoring Jun 14, 2026, 06:36 AM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Operational

  15. monitoring Jun 14, 2026, 06:36 AM UTC

    "Website-Pickup Service (Pickup)" is Operational

  16. monitoring Jun 14, 2026, 06:36 AM UTC

    "Website-Claim Service (Saia Website API Per Microservice)" is Operational

  17. monitoring Jun 14, 2026, 06:36 AM UTC

    "Website-User Service (Saia Website API Per Microservice)" is Operational

  18. monitoring Jun 14, 2026, 06:37 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  19. monitoring Jun 14, 2026, 06:37 AM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Operational

  20. monitoring Jun 14, 2026, 06:37 AM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Operational

  21. monitoring Jun 14, 2026, 06:37 AM UTC

    "Website-Cargo Claim Service (Saia Website API Per Microservice)" is Operational

  22. monitoring Jun 14, 2026, 06:38 AM UTC

    "Customer REST Tracking API (Customer API)" is Operational

  23. monitoring Jun 14, 2026, 06:39 AM UTC

    "Website-Rate Quote Service (Saia Website API Per Microservice)" is Operational

  24. resolved Jun 14, 2026, 06:39 AM UTC

    All components are Operational