Saia incident

Component "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on September 5, 2026 affecting Rate Quote REST Customer API - Healthcheck, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 10:00 AM UTC
Resolved
Sep 05, 2026, 10:18 AM UTC
Duration
17m
Detected by Pingoru
Sep 05, 2026, 10:00 AM UTC

Affected components

Rate Quote REST Customer API - Healthcheck

Update timeline

  1. investigating Sep 05, 2026, 10:00 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  2. investigating Sep 05, 2026, 10:01 AM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Down

  3. monitoring Sep 05, 2026, 10:15 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  4. resolved Sep 05, 2026, 10:18 AM UTC

    All components are Operational