Saia incident

Component "Rate Quote Proxy (Customer API)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on October 10, 2026 affecting Rate Quote REST Customer API - Healthcheck, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 08:21 AM UTC
Resolved
Oct 10, 2026, 08:32 AM UTC
Duration
10m
Detected by Pingoru
Oct 10, 2026, 08:21 AM UTC

Affected components

Rate Quote REST Customer API - Healthcheck

Update timeline

  1. investigating Oct 10, 2026, 08:21 AM UTC

    "TST HealthCheck (Customer API)" is Down

  2. investigating Oct 10, 2026, 08:26 AM UTC

    "Rate Quote Proxy (Customer API)" is Down

  3. investigating Oct 10, 2026, 08:27 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  4. monitoring Oct 10, 2026, 08:29 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  5. monitoring Oct 10, 2026, 08:30 AM UTC

    "Rate Quote Proxy (Customer API)" is Operational

  6. resolved Oct 10, 2026, 08:32 AM UTC

    All components are Operational